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All Instances of contact with your company were very well done. Clear communications and descriptions of what would and could be done and cost. The only thing missing was an estimate of the time taken between agreeing to proceed and the actual delivery of the recovered data. I realise that this would need to be qualified not to set too firm an expectation but to me a range to times would be more than acceptable.Overall I'd rate everyone very highly, far exceeding the standards of service delivery that I have experienced from other companies in both the IT and non IT fields.I would have no hesitation in recommending you to anyone. Most of my work is in federal government in fields related to IT. If you ever need or courage to have a go at that market I'd be a happy reference.Good Luck.

Ian

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