THE DATA RECOVERY EXPERTS ( Page 8 )

Xmas Period Update

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Due to the overwhelming response of the Partner Programs November Commissions and Discounts, we have decided to extend this initiative for the Xmas Period. As was the case for November, all the Data Recovery jobs which are submitted by the partner and are paid for in full within the month of December, the partner will receive a 15% commission from that particular job. Customers who have been referred by a partner, dealt with us directly and pay for their Data Recovery Job in full in the month of December, will receive an increased discount of %20. 

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Why Do Hard Drives Fail?

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It’s every user’s nightmare: just when you need your data the most, the hard drive you’ve relied on for years stops working. No reason, no warning; just a blinking light and an error message telling you nothing useful. It’s frustrating and potentially damaging to any business that relies on data to complete work. Fortunately, companies like Technetics are adept at retrieving information from non-working drives, so all is not necessarily lost!

But why do hard drives fail? Is it unavoidable that our documents and spreadsheets are suddenly unavailable without warning? What can we do to keep it from happening?

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My Hard Drive Has Stopped Working

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Janet had called us and said my ‘hard drive has stopped working’. Her hard drive was making a beeping and a grinding sound and appeared to be unresponsive. To say she was upset would be an understatement. All her personal documents of her children and family were on that hard drive and she had not backed up her hard drive since purchasing it. 6 years of family pictures appeared to have been lost because her hard drive had stopped working.

Janet’s friend had used our services previously and told her to call us at Technetics Data Recovery. We explained to Janet why her hard drive had stopped working, taking her through a number of possible scenarios. Janet was keen to have the hard drive looked at by us so we could give her a quote on the job.

We performed a free inspection on the drive and when the results came back, we determined that her hard drive had stopped working because it suffered a mechanical issue. The drive was dead. She couldn’t believe it. However, we could help. The Mechanical Rebuild was started by our Lab technicians in our Class 100 clean room. 

Most of the calls we get start with, “my hard drive has stopped working” followed by “do you have class 100 clean room on site or do you outsource”. The answer is yes. We have one on site and we use it in all recoveries that are electrical and mechanical in nature. When a hard drive has stopped working completely and is making a grinding noise it often means there is a mechanical issue and that’s when the clean room comes into play.

Within a short period of time we had recovered all the data. We called Janet and said “remember the hard drive that had stopped working? Well all your data has been recovered”. Janet was over the moon and we were more than happy because it wasn't just data we recovered but someone's cherished family memories that cannot be cloned and replaced.

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Data Storage in the Cloud

b2ap3_thumbnail_cloudfilecabinet.jpgThe cloud has been getting a lot of press lately, and not all of it good. Hailed as a saviour for storage-heavy businesses, recent events have raised some security concerns for the consumer-based model. If you’re thinking of moving your data to the cloud, you may be wondering what this means. Is it worth the effort of moving your files away from a hard-drive-based storage model to the cloud?

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“Zero Trust” Network Security: Only Trust Data as Far as You Can Throw It!

b2ap3_thumbnail_zero_trust_400.jpgWhen it feels like everybody is out to get you, there's only one way to survive: Trust nobody. You may not have too many physical enemies ready to jump you, but there's an army of hackers wanting to breach your company's database. One of the securest ways to keep your company's information safe is to implement a "zero trust" network security model.

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