The Blog

Janet had called us and said my ‘hard drive has stopped working’. Her hard drive was making a beeping and a grinding sound and appeared to be unresponsive. To say she was upset would be an understatement. All her personal documents of her children and family were on that hard drive and she had not backed up her hard drive since purchasing it. 6 years of family pictures appeared to have been lost because her hard drive had stopped working.

Janet’s friend had used our services previously and told her to call us at Technetics Data Recovery. We explained to Janet why her hard drive had stopped working, taking her through a number of possible scenarios. Janet was keen to have the hard drive looked at by us so we could give her a quote on the job.

We performed a free inspection on the drive and when the results came back, we determined that her hard drive had stopped working because it suffered a mechanical issue. The drive was dead. She couldn’t believe it. However, we could help. The Mechanical Rebuild was started by our Lab technicians in our Class 100 clean room. 

Most of the calls we get start with, “my hard drive has stopped working” followed by “do you have class 100 clean room on site or do you outsource”. The answer is yes. We have one on site and we use it in all recoveries that are electrical and mechanical in nature. When a hard drive has stopped working completely and is making a grinding noise it often means there is a mechanical issue and that’s when the clean room comes into play.

Within a short period of time we had recovered all the data. We called Janet and said “remember the hard drive that had stopped working? Well all your data has been recovered”. Janet was over the moon and we were more than happy because it wasn’t just data we recovered but someone’s cherished family memories that cannot be cloned and replaced.

The cloud has been getting a lot of press lately, and not all of it good. Hailed as a saviour for storage-heavy businesses, recent events have raised some security concerns for the consumer-based model. If you’re thinking of moving your data to the cloud, you may be wondering what this means. Is it worth the effort of moving your files away from a hard-drive-based storage model to the cloud?

It’s a nightmare scenario for any business, but especially for one that is data driven. Vital customer, billing and reporting information stored on your company servers is compromised, damaged or destroyed. It could very well mean the end of your business if the information is important enough.

Whoever came up with the idea of BYOD sure was onto something. Employees love bringing in their own personal devices for work, but is it putting businesses at risk? BYOD was well-received by the business world, but now some companies are questioning whether mobile devices at work are putting their information at risk.

Losing files can be devastating, not just for your business, but for your clients. While most cloud services save document changes automatically after edits have been made, Microsoft Office 365 doesn’t. This can potentially lead to lost files. But fear not; there is a way to recover these files in case the worst happens.