• Step 1
  Ship or drop off a hard drive to our office.

• Step 2
  Job number raised on the spot or emailed to you.

• Step 3
  Inspection process commences.

• Step 4
  Fixed price quote and time frame produced.

• Step 5
  Approval/Disapproval of quote.

• Step 6
  Data recovered.

• Step 7
  Snapshot (small text file of files recovered) emailed.

• Step 8
  Snapshot approved/disapproved.

• Step 9
  Invoice sent.

• Step 10
  Invoice paid. No data leaves our premises without full payment clearance.

• Step 11
  Data shipped.

• Step 12
  Data transfer issues addressed (within 14 days from the release of the data).

• Step 13
  Customer feedback.

• Step 14
  Recovered data wiped at low level from our SAN.

You can also view Technetics Data Recovery FAQ's.