The service that was provided was excellent.Other companies that I deal with should take a leaf out of Technetics Data Recovery books and they would learn what customer service is. I am doubly happy as the technicians were able to recover my photos from my memory card. The level of service was high in all communications, right from my initial phonecall, through to delivery of my cd with my photos on it. I was kept informed about what stage the data recovery was up to and not left guessing. This was very much appreciated.I cannot express enough thanks to the technicians that were able to get my photos back.I would definitely recommend Technetics Data Recovery above other companies. We have a couple of companies in Perth that do data recovery however I took a risk and sent the card to Melbourne. Technetics Data Recovery website looked very professional and I was happy with what they had to offer. I'm glad that I made this choice.