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Google Rating
4.7
Based on 87 reviews
Technetics Data Recovery Pty. Ltd
Technetics Data Recovery Pty. Ltd
4.7
Elena Szymanski
Elena Szymanski
04:25 21 Jan 21
Speedy process, professional service and all round great experience. They successfully recovered all the corrupt data on my SD card, and kept me informed of the process along the way
Tim Vayenas
Tim Vayenas
00:40 20 Jan 21
I found my recent experience with Technetics to be extremely professional, helpful and responsive to my situation, where I was feeling quite anxious that I had potentially lost a huge amount of data. They were able to investigate and retrieve nearly all my data within just 3-4 days, which I really appreciated and was a huge relief for me. I have no hesitation in recommending their service to others.
Maureen Harvey
Maureen Harvey
08:01 19 Jan 21
Technetics turned a very stressful situation into a pleasant experience and kept me updated of the process along the way .
Matt Brosnan
Matt Brosnan
01:53 08 Jan 21
I dropped in my corrupt portable hard drive and they were able to successfully retrieve all of the data. I paid for the priority fee and was called the same day to say that al data could be retrieved and could be picked up the next day. The service I was provided was exceptional and would recommend them to anyone who has data issues.
Ronald Peterson
Ronald Peterson
06:43 07 Jan 21
Arun Nair
Arun Nair
01:57 31 Dec 20
Amazing service!!!Nick and the rest of the team really helped in recovering my 4TB HDD. Nick followed up through each and every step that they were taking in to recover the data.Their service was efficient, professional and amazing.I highly recommend them for anyone who wants to recover their data.
Nena Petrovic
Nena Petrovic
13:48 30 Dec 20
Had such a great experience with Technetics! I took my hard drive for data recovery to 2 places and both said they can't do anything and its non-recoverable. Found Technetics and decided to give it another go. I was ready to give up after them. When they called me and said they can do it, I asked the guy twice to confirm as I couldn't believe what I'm hearing. What a relief! They successfully recovered all my data, I couldn't believe that everything is there! Finally found a company I can rely on for all IT work!
Ilana Kennedy
Ilana Kennedy
08:30 24 Nov 20
Super friendly and helpful and all my missing data was retrieved!
Sal Mollica
Sal Mollica
03:23 11 Nov 20
My external Hard drive decide to die on me which it had a lot of personal information on it.It was taken to Technetics Data Recovery and i must that the service I received was absolutely amazing and of course the team recovered my entire Hard Drive to which I couldn't be anymore happier.A definite recommendation should your Hard Drive fail and I will be definitively recommending these guys to all of my friends.Thanks to the team at Technetics Data Recovery, you saved me from a lot of heart aches.
Sherrie Lee
Sherrie Lee
05:52 04 Nov 20
Nick and his team are simply amazing. They under promised and over delivered. Their attention to detail and the follow-up was incredible. Their service was efficient and I highly recommend them if you need data recovery.
Adam Smith
Adam Smith
01:40 04 Nov 20
I highly rate the professionalism shown by the team at Technetics. Our portable hard drive had failed which contained all of our personal data and photos. Therefore priceless information to us! I was recommended to them by our local PC technician who tried everything he could to retrieve the data. The team at Technetics were able to rebuild the drive, and retrieve 100% of the data, which was an absolutely fantastic result for us. At all times during the process we were kept updated on what was happening, and what the likelihood of retrieval would be. Would highly recommend them to anyone who is requiring data retrieval services. Thanks Guys!Adam Smith
Bill Lancaster
Bill Lancaster
00:01 15 Oct 20
Nick and the rest of the team really came through for us. Fantastic communication they kept us up to date every step of the way. No cost examination and quote means no surprises and you get to make fully informed decisions. Nick even stayed back after closing time so we could pick up the new drive as soon as possible. Highly recommended.
Frank He
Frank He
23:44 18 Sep 20
My professional portable hard drive containing lots of important project files failed, Technetics recovered almost every file in very fast time. Nic was greatly helpful during the recovering process. I strongly recommend Technetics if you need data recovery.
Jack Foley
Jack Foley
14:59 23 Aug 20
Not one for reviews, but am one for giving credit where credit due! After attempting to perform a routine back up of 2 HDD's the one with the original data (2TB) HDD shut down and started clicking. I had no access to it and after googling it seemed like my clients data was gone, which is obviously a worst fear.After sending the HDD to 2 companies I found before technietics and being given slim chances and me not wanting to risk it, I found Technetics, who were a different breed to the competition! I wasn't given % of success of the job, I was given assurance that the team was "confident" and I trusted that more as that was the first time that word was used, as well as understanding that word can't be used lightly in this industry!With in the week I had my data back and the world kept spinning!Thank you Callum and Team!
Chloe Carbines
Chloe Carbines
04:40 23 Aug 20
Huge thankyou to the team at Technetics for their service in recovering the data from my hard drive. 100% of data was recovered and the process from start to finish in dealing with the team was smooth and quick.Thanks again guys, highly recommend!
James F
James F
03:49 15 Aug 20
Fantastic service
Kevin Peckham
Kevin Peckham
06:21 11 Aug 20
Never Again
Never Again
12:45 18 Jul 20
Excellent advice
Anna Raschella
Anna Raschella
08:58 16 Jul 20
Dear NicJust wanted to let you know that I was able to recover everything that I needed, and everything else I didn't need - so that is 100% recovery.I wanted to let you know how grateful I am to you and your engineers.I was incorrect in suggesting that I needed the file to be stored as a "backed up" file. In fact, after speaking to Apple Technical Support, it worked out better that the recovery was stored exactly the way that your engineer had stored it. Turns out that it is possible that some of the files that were in the mix could have been harmful to my computer possibly being the reason for the failure in the first place.So, just as you suggested, I patiently moved each file that I needed, to the location that they needed to be in.Additionally, your engineer was also able to recover my programs, and just as easily, I was able to also move them into the relevant program locations and are working better than before.I was initially concerned that it was never going to be easy because of using both Apple Applications AND Parallel Windows Applications and programs, however, you and your team have excelled beyond belief.For customer service, professionalism, friendliness, politeness, care, promptness/turn around, intelligence, cost, overall satisfaction is 10/10!Thanks so very much!
Michael Lisle
Michael Lisle
06:05 16 Jul 20
When my laptop shut down forever I was anxious about recovering my hard drive data. I phoned Technetics and was given a detailed quote and estimated time for data retrieval, which I accepted. Everything worked smoothly, to schedule and cost, and communications were clear and friendly at all times. Nick was helpful and wanted to be sure I was completely satisfied - and happily, I am. Highly recommended, 5 stars!
Sarah Pekin
Sarah Pekin
15:03 01 Jul 20
I don’t usually write reviews, but I received incredible service from the team at Technetics Data Recovery and I wanted to show my appreciation.I am a photographer, and had my entire portfolio of images on a portable hard drive when it died. I was devastated as I thought my hard drive was damaged to the point it could not be repaired, but then someone suggested that I go and see Technetics so I paid them a visit.Nic kept me in the loop and informed on everything that was happening throughout the entire process. The regular updates kept my nerves at ease, and I knew my hard drive was in safe hands.I am so glad that I put my trust into Technetics as the team were able to successfully retrieve the entirety of my data. There could not have possibly been a better outcome for me.Thanks Technetics 🙏🏽
Eoin Martin
Eoin Martin
03:35 28 May 20
As someone without much knowledge of hard drives etc I was really struggling when my external hard drive was accidentally wiped. It had all of our family photos from the previous 15 years.I had previously gotten a "professional" to fix it but they got about 5% of the data back.I decided to try technetics as they were quite close by to where I lived and I was not disappointed.Within a day of leaving the device in I was told that they had found a huge amount of data and were confident of retrieving most of it. They delivered on this promise and within a week I had virtually all of my data back.
Angela Arvanitakis
Angela Arvanitakis
00:49 18 May 20
I was very impressed with the staff at Technetics from front reception staff to the help and customer service of Nicholas Dee who explained the recovery of my data. Overall it was a good experience and although not all my data could be recovered, I was given a discount which I was grateful for. But customer service was excellent.Thanking you,Angela Arvanitakis.
Kevin Broadford
Kevin Broadford
23:44 01 May 20
The guys were excellent to deal with especially when I was really stressed out when I first walked in.All the data was recovered and the finished it few days earlier than expected. Nicholas explained the whole process and kept me up to date through the whole time, thank you very much. Great experience in an otherwise nervous and tense period of my life 🙏✌️👍
Nick
Nick
09:21 01 May 20
Friendly staff who kept me up to date with the progress of my data recovery.
Jessie Zhou
Jessie Zhou
08:11 28 Apr 20
Needed data from my hard drive recovered and Technetics were responsive and easy to communicate with. Turnover time was quick and all my data was recovered.
Steve Ager
Steve Ager
06:41 09 Apr 20
Feedback is very positive from my prospective. Having gained your details from a local computer dealership, I was very surprised at the ease of which I was able to initially book the problem, complete the required e forms and post the hard drive of to you premises.The staff have maintained an excellent level of communication both with the diagnostic and administrative issues with the recovery and have been a pleasure to deal with.The notification of how much data and the chance to see what could be recovered was beneficial to me and gave me positive re enforcement that I had made the right decision to engage Technetics Data for this issue.Well done to all involved in the recovery and rescue of the data from our failed hard drive, we are ecstatic with the result.
bambellina
bambellina
06:57 19 Mar 20
I’m incredibly grateful that Technetics were able to recover most of the data from my external hard drive. Most importantly, my family photographs have been saved. The staff at Technetics have been courteous and professional with thorough explanations of recovery plans, the expected recovery process and prices throughout. My new external hard drive has been returned ready to use with the same formatting as previously. I couldn’t be happier with the outcome. Thankyou to the whole team at Technetics!
Dan Michael
Dan Michael
11:20 06 Mar 20
I found Technetics via a mate who runs a PC repair business. A friend had fried her laptop without a backup and years of business documents were basically lost and after being told by another company that it was hopeless, she asked me to do 'anything'.Enter Technetics. They were confident they could help and suggested we get the laptop in for an inspection and review of what could be done.After an insightful and intelligent conversation with the technician who advised they were confident in a full recovery we proceeded and withing about two weeks we had a portable HDD complete with full data recovery! Amazing result!I was really surprised and delighted by the service I received and my client was beside themselves with the outcome, 100% recommend 👍
rhys cousins
rhys cousins
08:12 16 Feb 20
Admin staff were extremely professional, over the phone and in person. The foyer was very aesthetic. The cost is extremely expensive for an individual to recover data, more oriented to businesses.
Dianne W
Dianne W
06:49 03 Jan 20
Perfect service, they were able to retrieve my data well under the price that I was quoted elsewhere
Deniza Kanter
Deniza Kanter
04:09 28 Nov 19
The service provided by Technetics was excellent.The process was explained clearly and I was glad that the free assessment and quote was provided as indicated.Customer service representative was pleasant and easy to communicate with.Thanks.
Richard Okill
Richard Okill
05:56 26 Nov 19
Fast and friendly. They provided a really good service and at a reasonable price.
Kosha Gada
Kosha Gada
07:33 08 Nov 19
Excellent experience - friendly but very professional, transparent, fast turnaround. Recommend 100%.
Maurice Moynihan
Maurice Moynihan
03:24 24 Oct 19
Unfortunately they couldn't recover my bitcoin (I don't think anything can at this point) but were super professional and friendly to deal with.
Justin Cortellino
Justin Cortellino
10:13 03 Oct 19
Jay P
Jay P
00:04 23 Sep 19
I had tried 2 other services to retrieve data from my 1TB hard drive, without any success. The guys at Technetics were professional, kept me informed along the way and in many cases completed tasks ahead of time. They were able to retrieve 98% of my data. Thanks Technetics for your service.
Erin Garth
Erin Garth
05:09 18 Jul 19
Such a great experience at such a stressful time. Can’t thank them enough for the fast service and for being so easy to contact via phone or email.
George Biron
George Biron
00:50 12 Jun 19
Kulanga Pathinayake
Kulanga Pathinayake
07:24 11 Apr 19
Excellent service. Very professional. We had a failed NAS that Netgear could not support or repair. Technetics Data Recovery were able to quickly recover the contents of the NAS.Definitely would recommended Technetics Data Recovery and we certainly would use them again.
Chris & Kasia
Chris & Kasia
10:28 31 Mar 19
I took a corrupted wedding video that no one could recover the audio for. Callum was very kind and honest and said they would try their very best for me. After a few short days the team had managed to recover the entire audio and put it together with the video. Callum called me to touch base along the way and even after I collected the final product, he called to ask if I was satisfied. I am Beyond excited and happy. Thank you technetics data recovery & Callum. Customer service is A++++
victoria baba
victoria baba
03:15 21 Mar 19
Absolutely outstanding. We had 1 years worth of music on external hard drive that crashed. Just could not believe it. Took it to Technetics, and they recovered all our data. Cannot thank them enough. Highly recommended. Believe me, they got us through our worst nightmare. Thank you kindly Callum. Now we are backing up every session.Great work. AAAAAAAAAAAAAAA+++++++++++++++
Taiyo Takizawa
Taiyo Takizawa
12:08 13 Mar 19
Great service and support, great staff. Highly recommended! Very professional.
Andrew
Andrew
02:46 08 Aug 18
Callum and his team did an excellent job at recovering our clients` data while remaining professional throughout the entire process.
shehan shanthiratne
shehan shanthiratne
05:58 01 Nov 17
dexin kong
dexin kong
03:51 24 Jun 17
Very good service and reliable people. They responded very fast and solved the problem quickly in my case. strongly recommend.
Robyn Lawrence
Robyn Lawrence
23:02 21 Nov 16
Technetics was able to restore our external hard drive that had been damaged from a knock. There were images and videos from field surveys dating back to 2009 that we didn't have backed up elsewhere and would be lost without. I dare say the team will be backing up this recovered data elsewhere now. We got the drive back just in a nick of time to put a high resolution image onto the front cover of a report that was due :)
Belle Mills
Belle Mills
03:43 25 Jun 16
Recently my portable hard drive crashed with everything on it. To say I was devastated is an understatement! I took my hard drive to another company, who were unable to retrieve any data due to the severity of the crash. As anyone who has experienced this knows, it is a dreadful feeling. They did however, recommend Technetics to me. I spoke to a lady on the phone who was extremely helpful and talked me through the initial process. I was then contacted by Jake and the team within 2 days and they were able to give me a quote and time frame, with confidence on retrieving all my data. In just over a week, I have my hard drive back, with what appears to be ALL my data! I am extremely grateful to everyone involved (particularly Jake and Simone) for keeping me up to date with the process, for answering all my questions, and most importantly, retrieving all my data! That's 10 years of teaching work, photos, uni work, music...you name it, all back securely with me! Even though I am chalking this up to an expensive lesson in backing up (which I will be doing regularly from now on), the money spent was well worth the outcome, and the customer service was fantastic. I cannot thank these lovely people enough!! I hope never to need them again (now that I will become a backing up expert, fingers crossed), but should the situation arise, I would not hesitate to go directly to Technetics.
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