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Google Rating

4.9

Based on 803 reviews

Technetics Data Recovery Pty. Ltd

4.9

1727435620

Very good to deal with, they followed up with phone calls and explained what they had recovered in an email and also over the phone. Highly recommend their services

1727318181

Saved by this team, a convenient location , all data recovered, pretty quick,(it's never quick enough) thorough, expensive but worth it....thanks.

1727308384

Alright... this only took 5 reminders to write, but this business is definitely worth the time to write an amazing review. I had 4tb of VERY important photos and video of multiple clients recovered and restored.I cannot recommend Technetics enough. The team are all super stars, and they saved me from having a difficult conversation with multiple clients, as to why their data was lost, due to a faulty hard drive.Thanks again team.

1727219193

What a quick, efficient and informative service. I had significant documents and files recovered and I am so happy! The team were so helpful and let me know at each step what to expect. Very grateful!

1727178687

Technetics recovered all data on a failed hard drive successfully. The service provided by the team was fabulous, explaining the process every step of the way. We were very happy with the end result.

1726651329

Excellent service. Full recovery. Great communication

1726565340

Professional, helpful and very understanding. Good communication from start to finish. Highly recommended.

Joseph Gauci-Seddon

1726548171

All the reviews here are so positive that it made me skeptical. I also found the helpful service to feel like a too-good-to-be-true kind of situation. Adam was super attentive, friendly and accommodating.Throughout the process I felt a bit in the dark. The use of terms like 'medium chance of full recover' made me worried it was just a clever scheme to get people to proceed to the second stage of recovery. I understand this language is used to avoid overpromising.Ultimately, a full recovery of around 120gb of data on my NVMe SSD was made and I am a very happy customer. I still don't know what goes on behind the security doors but I am convinced that it's legit. As Adam said, hopefully I never need to use their services again.

1726372482

Writing a review and recommending the Technetics team was the least I could do after the expert service and outcome they provided. When I needed their data recovery service it was the online reviews from everyday people that cemented my decision to pick up the phone. From the first phone call with Nick, and then meeting Adam onsite at their office who walked me through the process, and then the updates I received either via phone or email over the next few days, through to the completion of the process, I was fully informed and impressed with both the way in which they treat their clients, and the results that they achieve. Highly recommend them to anyone.

1726206284

I couldn't recommend the team here more. They have made the whole process so seamless and were able to recover the majority of my damaged hard drive. Their customer service has also been amazing, every team member I have spoken to has been so lovely and helpful.

1726125701

The external hard drive that had ALL the photos of my kids from when they were born until the start of this year died. I had a back up drive but it hadn’t been touched in years and I had no idea where it was (I know, I know, big mistake - HUGE!). Technetics Data Recovery Were able to get back the majority of it where multiple other businesses had failed. I will forever be indebted to Adam and the team for saving our family memories. And also as plus - very friendly staff who made the whole process a lot easier than it could have been. Can’t recommend them enough.

1725932164

Technetics were awesome.. well informed of progress and credible skill resulting in an excellent outcome. You'd do worse to go elsewhere

Hussein Ghafoury

1725588828

### UPDATE ###After posting my review, I was contacted by the manager at Technetics, John, who expressed his sincere apologies for the rare case I experienced. He explained that the issue was due to new staff members who failed to follow company protocols. I understand that human errors happen, and I appreciated the professionalism with which the situation was handled. John kindly offered to have me bring my drives back for further analysis, which shows they genuinely care about customer satisfaction. While the initial experience was frustrating, I am pleased with how they responded to my feedback.############################Original review.I dropped off a RAID unit and was quoted $500 just for the evaluation. I was told I would receive confirmation within a day on whether any data could be recovered. Instead, I ended up dealing with a sales-focused person and waited an entire week for an update that was originally promised within 2-4 hours. They eventually informed me they couldn’t locate the one specific file they searched for. When I asked about the recovery of other data, Adam told me they would need to charge an additional fee to see if any other data could be recovered. This was frustrating, especially after I clearly asked if any files could be recovered initially.Very incompetent.

1725581199

Someone deleted all the details off my Samsung mobile phone and I was in a panic . I rang Technetics Data Recovery and spoke to Adam . I sent the phone and next day Adam rang. He has been with me all the way and helped me out. They got all my data and even helped me when I got the data recovered files back. I could not have done it without Adam. He has my highest regards and esteem. I cannot rate them or him or Teechnetics highly enough Thank you so much. Now I can breathe again :)

1725426868

I went to Technetics to see if they could recover my files from an old hard-drive. They were able to, and they recovered 95% of the files.They were really informative, thorough and friendly. I will definitely be back!Thanks Adam and team, I am beyond grateful as I've been reunited with many beloved photos and videos I thought I had lost.

1725408708

1724997408

I had the misfortune to have my hard drive crash. I had everything from my life on the disk. Technetics were fantastic. They explained the process and how long it would take. They kept me informed as things progressed. All up the process was about 2 weeks and all my data was restored on a new hard drive.So happy. I was really impressed with everything about the company,They are professional, friendly and experts in all they do. I would highly recommend them.

1724981341

Technetics provided excellent service and support. They diagnosed the failed NAS unit quickly, provided a report on recoverable data within a day, and had the whole recovery process completed within 4 days.

Damien Callahan

1724970844

Very professional organisation and quick turnaround.

1724892730

Thanks for your prompt service to help me out with the locked files.I was delighted at the attention Technetics gave to fixing my problem. That the problem was actually fixed, and in such a short timeframe, was a relief.

Lucifer Erik Rambingan

1724340898

Very positive experience.

1724309507

I had a 10+ year old hard drive which had failed and the team at Technetics was able to achieve 100% recovery. Very happy with their service and Adam was great to deal with. Highly recommended.

1723722416

This company was amazing too me after i lost my home to a fire. Cant thank them enough for there help

1723697783

Fantastic, friendly and honest service. I arrived in a frenzy after calling to see if they could help with a dead hard-drive.Both Adam and Nick greeted me with warmth and care. I mention these attributes, as most technical issues can be solved by the experts.However as a customer, faced with the the probability of having lost a career’s worth of data, not only do you need ‘technical know-how’, you also need reassurance, care and understanding.Technetics provided all of this and more. With timely updates, clear communication regarding the process and progress updates, I can’t thank them enough.Highly recommend.

1723686401

I used Technetics Data Recovery for data recovery from an external hard drive and my experience with them was good. They were very professional and upfront about what they were doing and what it would cost. What I really like they were in contact with you every step of the way, a very personal service.