The Technetics team was attentive and did a fantastic job recovering almost every single file on my dodgy hard drive. I've very grateful for their work!
I had an excellent experience with Technetics. Their service was informative and professional. The responses to my concerns were very prompt. They were able to resolve my issues quickly and all of my data on the original hard drive was restored. Two backup hard drives were also supplied. Thank you. Paul Ryan
I had a problem with my hard drive getting damaged and I lost all my data. The Technetics data recovery team were so amazing, they responded my email immediately and figured out the solution for me. It has been a great experience using their services. Thank you.
Amazing! From the moment I contacted them I received immediate attention with courtesy, transparency and precise information. They treated my data like the Crown Jewels. The outcome was better that hoped for with retrieval of about 95% of my data. Can’t thank them and recommend them highly enough. Thank you so much.
Technetics is fantastic at what they do. They’ve successfully recovered my data every time . I would trust them with any device, as both my iMac and Alienware gaming laptop were returned with not a scratch. All data was accounted for. Very impressive and professional service every time. Thanks Technetics.
I had one of my old HDDs fail on me recently due to a power loss during a write.I heard about Technetics from few of my clients and colleagues, so I took my drive there.Ideally located where there is not much traffic and easy park.You’ll mostly be greeted by Nick (Client Services Representative)Initial interaction was very easy and informative.All the details of the process are clearly provided.Each step of the process is clearly communicated to you as they progressYou get a report on the disk and approval for recovery if viable.BYO Disk is allowed or they provide you one if needed.No hidden charges.Overall very smooth process. Highly recommend them 👍
So much gratitude to the Technetics team! Saved 5 years of my life and essentially my job in such an efficient way! Top notch customer service and even better recovery service! Highly recommend these guys!!
Friday, 13 September 2024 was definitely Black Friday with my internet connectivity ! My mail platform to send/receive emails started buffering during downloading, then completely froze. Somehow lost over 10 years worth of received emails for 3 mail accounts, all my mail storage folders and every single email ever sent ! All disappeared - total disaster !My Internet provider could not explain why and was not able to assist recover any data, not even from their own mail platform ! They said fault lies with the provider of mail platform we use ? Well that provider's customer service is not existent !Luckily, I was recommended to consult Technetics Data Recovery in South Melbourne for assistance. They were quick to respond and offer help, professional customer service delivery, and are specialists in what they do. Special thank you to team member Nick who patiently answered a barrage of questions from me, explaining in detail and in layman's terms. Thank you again Nick. Technetics Data Recovery were able to find most of my emails (actually @ 13,000 !), preformed data recovery, repairs, back up and transfer to external drive. Highly recommend !.....Gilda Villani, Melbourne, Victoria.
Very good to deal with, they followed up with phone calls and explained what they had recovered in an email and also over the phone. Highly recommend their services
Alright... this only took 5 reminders to write, but this business is definitely worth the time to write an amazing review. I had 4tb of VERY important photos and video of multiple clients recovered and restored.I cannot recommend Technetics enough. The team are all super stars, and they saved me from having a difficult conversation with multiple clients, as to why their data was lost, due to a faulty hard drive.Thanks again team.
What a quick, efficient and informative service. I had significant documents and files recovered and I am so happy! The team were so helpful and let me know at each step what to expect. Very grateful!
Technetics recovered all data on a failed hard drive successfully. The service provided by the team was fabulous, explaining the process every step of the way. We were very happy with the end result.
All the reviews here are so positive that it made me skeptical. I also found the helpful service to feel like a too-good-to-be-true kind of situation. Adam was super attentive, friendly and accommodating.Throughout the process I felt a bit in the dark. The use of terms like 'medium chance of full recover' made me worried it was just a clever scheme to get people to proceed to the second stage of recovery. I understand this language is used to avoid overpromising.Ultimately, a full recovery of around 120gb of data on my NVMe SSD was made and I am a very happy customer. I still don't know what goes on behind the security doors but I am convinced that it's legit. As Adam said, hopefully I never need to use their services again.
Writing a review and recommending the Technetics team was the least I could do after the expert service and outcome they provided. When I needed their data recovery service it was the online reviews from everyday people that cemented my decision to pick up the phone. From the first phone call with Nick, and then meeting Adam onsite at their office who walked me through the process, and then the updates I received either via phone or email over the next few days, through to the completion of the process, I was fully informed and impressed with both the way in which they treat their clients, and the results that they achieve. Highly recommend them to anyone.
I couldn't recommend the team here more. They have made the whole process so seamless and were able to recover the majority of my damaged hard drive. Their customer service has also been amazing, every team member I have spoken to has been so lovely and helpful.
The external hard drive that had ALL the photos of my kids from when they were born until the start of this year died. I had a back up drive but it hadn’t been touched in years and I had no idea where it was (I know, I know, big mistake - HUGE!). Technetics Data Recovery Were able to get back the majority of it where multiple other businesses had failed. I will forever be indebted to Adam and the team for saving our family memories. And also as plus - very friendly staff who made the whole process a lot easier than it could have been. Can’t recommend them enough.
### UPDATE ###After posting my review, I was contacted by the manager at Technetics, John, who expressed his sincere apologies for the rare case I experienced. He explained that the issue was due to new staff members who failed to follow company protocols. I understand that human errors happen, and I appreciated the professionalism with which the situation was handled. John kindly offered to have me bring my drives back for further analysis, which shows they genuinely care about customer satisfaction. While the initial experience was frustrating, I am pleased with how they responded to my feedback.############################Original review.I dropped off a RAID unit and was quoted $500 just for the evaluation. I was told I would receive confirmation within a day on whether any data could be recovered. Instead, I ended up dealing with a sales-focused person and waited an entire week for an update that was originally promised within 2-4 hours. They eventually informed me they couldn’t locate the one specific file they searched for. When I asked about the recovery of other data, Adam told me they would need to charge an additional fee to see if any other data could be recovered. This was frustrating, especially after I clearly asked if any files could be recovered initially.Very incompetent.
Someone deleted all the details off my Samsung mobile phone and I was in a panic . I rang Technetics Data Recovery and spoke to Adam . I sent the phone and next day Adam rang. He has been with me all the way and helped me out. They got all my data and even helped me when I got the data recovered files back. I could not have done it without Adam. He has my highest regards and esteem. I cannot rate them or him or Teechnetics highly enough Thank you so much. Now I can breathe again :)
I went to Technetics to see if they could recover my files from an old hard-drive. They were able to, and they recovered 95% of the files.They were really informative, thorough and friendly. I will definitely be back!Thanks Adam and team, I am beyond grateful as I've been reunited with many beloved photos and videos I thought I had lost.
I had the misfortune to have my hard drive crash. I had everything from my life on the disk. Technetics were fantastic. They explained the process and how long it would take. They kept me informed as things progressed. All up the process was about 2 weeks and all my data was restored on a new hard drive.So happy. I was really impressed with everything about the company,They are professional, friendly and experts in all they do. I would highly recommend them.