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Google Rating

4.7

Based on 70 reviews

Technetics Data Recovery Pty. Ltd

4.7

Never Again

12:45 18 Jul 20

Excellent advice

Anna Raschella

08:58 16 Jul 20

Dear NicJust wanted to let you know that I was able to recover everything that I needed, and everything else I didn't need - so that is 100% recovery.I wanted to let you know how grateful I am to you and your engineers.I was incorrect in suggesting that I needed the file to be stored as a "backed up" file. In fact, after speaking to Apple Technical Support, it worked out better that the recovery was stored exactly the way that your engineer had stored it. Turns out that it is possible that some of the files that were in the mix could have been harmful to my computer possibly being the reason for the failure in the first place.So, just as you suggested, I patiently moved each file that I needed, to the location that they needed to be in.Additionally, your engineer was also able to recover my programs, and just as easily, I was able to also move them into the relevant program locations and are working better than before.I was initially concerned that it was never going to be easy because of using both Apple Applications AND Parallel Windows Applications and programs, however, you and your team have excelled beyond belief.For customer service, professionalism, friendliness, politeness, care, promptness/turn around, intelligence, cost, overall satisfaction is 10/10!Thanks so very much!

Michael Lisle

06:05 16 Jul 20

When my laptop shut down forever I was anxious about recovering my hard drive data. I phoned Technetics and was given a detailed quote and estimated time for data retrieval, which I accepted. Everything worked smoothly, to schedule and cost, and communications were clear and friendly at all times. Nick was helpful and wanted to be sure I was completely satisfied - and happily, I am. Highly recommended, 5 stars!

Sarah Pekin

15:03 01 Jul 20

I don’t usually write reviews, but I received incredible service from the team at Technetics Data Recovery and I wanted to show my appreciation. I am a photographer, and had my entire portfolio of images on a portable hard drive when it died. I was devastated as I thought my hard drive was damaged to the point it could not be repaired, but then someone suggested that I go and see Technetics so I paid them a visit. Nic kept me in the loop and informed on everything that was happening throughout the entire process. The regular updates kept my nerves at ease, and I knew my hard drive was in safe hands.I am so glad that I put my trust into Technetics as the team were able to successfully retrieve the entirety of my data. There could not have possibly been a better outcome for me. Thanks Technetics 🙏🏽

Eoin Martin

03:35 28 May 20

As someone without much knowledge of hard drives etc I was really struggling when my external hard drive was accidentally wiped. It had all of our family photos from the previous 15 years. I had previously gotten a "professional" to fix it but they got about 5% of the data back.I decided to try technetics as they were quite close by to where I lived and I was not disappointed.Within a day of leaving the device in I was told that they had found a huge amount of data and were confident of retrieving most of it. They delivered on this promise and within a week I had virtually all of my data back.

Angela Arvanitakis

00:49 18 May 20

I was very impressed with the staff at Technetics from front reception staff to the help and customer service of Nicholas Dee who explained the recovery of my data. Overall it was a good experience and although not all my data could be recovered, I was given a discount which I was grateful for. But customer service was excellent. Thanking you, Angela Arvanitakis.

Kevin Broadford

23:44 01 May 20

The guys were excellent to deal with especially when I was really stressed out when I first walked in. All the data was recovered and the finished it few days earlier than expected. Nicholas explained the whole process and kept me up to date through the whole time, thank you very much. Great experience in an otherwise nervous and tense period of my life 🙏✌️👍

Nick

09:21 01 May 20

Friendly staff who kept me up to date with the progress of my data recovery.

Jessie Zhou

08:11 28 Apr 20

Needed data from my hard drive recovered and Technetics were responsive and easy to communicate with. Turnover time was quick and all my data was recovered.

Steve Ager

06:41 09 Apr 20

Feedback is very positive from my prospective. Having gained your details from a local computer dealership, I was very surprised at the ease of which I was able to initially book the problem, complete the required e forms and post the hard drive of to you premises.The staff have maintained an excellent level of communication both with the diagnostic and administrative issues with the recovery and have been a pleasure to deal with. The notification of how much data and the chance to see what could be recovered was beneficial to me and gave me positive re enforcement that I had made the right decision to engage Technetics Data for this issue.Well done to all involved in the recovery and rescue of the data from our failed hard drive, we are ecstatic with the result.

bambellina

06:57 19 Mar 20

I’m incredibly grateful that Technetics were able to recover most of the data from my external hard drive. Most importantly, my family photographs have been saved. The staff at Technetics have been courteous and professional with thorough explanations of recovery plans, the expected recovery process and prices throughout. My new external hard drive has been returned ready to use with the same formatting as previously. I couldn’t be happier with the outcome. Thankyou to the whole team at Technetics!

Dan Michael

11:20 06 Mar 20

I found Technetics via a mate who runs a PC repair business. A friend had fried her laptop without a backup and years of business documents were basically lost and after being told by another company that it was hopeless, she asked me to do 'anything'.Enter Technetics. They were confident they could help and suggested we get the laptop in for an inspection and review of what could be done.After an insightful and intelligent conversation with the technician who advised they were confident in a full recovery we proceeded and withing about two weeks we had a portable HDD complete with full data recovery! Amazing result!I was really surprised and delighted by the service I received and my client was beside themselves with the outcome, 100% recommend 👍

rhys cousins

08:12 16 Feb 20

Admin staff were extremely professional, over the phone and in person. The foyer was very aesthetic. The cost is extremely expensive for an individual to recover data, more oriented to businesses.

Dianne W

06:49 03 Jan 20

Perfect service, they were able to retrieve my data well under the price that I was quoted elsewhere

Deniza Kanter

04:09 28 Nov 19

The service provided by Technetics was excellent. The process was explained clearly and I was glad that the free assessment and quote was provided as indicated. Customer service representative was pleasant and easy to communicate with.Thanks.

Richard Okill

05:56 26 Nov 19

Fast and friendly. They provided a really good service and at a reasonable price.

Kosha Gada

07:33 08 Nov 19

Excellent experience - friendly but very professional, transparent, fast turnaround. Recommend 100%.

Maurice Moynihan

03:24 24 Oct 19

Unfortunately they couldn't recover my bitcoin (I don't think anything can at this point) but were super professional and friendly to deal with.

Justin Cortellino

10:13 03 Oct 19

Jay P

00:04 23 Sep 19

I had tried 2 other services to retrieve data from my 1TB hard drive, without any success. The guys at Technetics were professional, kept me informed along the way and in many cases completed tasks ahead of time. They were able to retrieve 98% of my data. Thanks Technetics for your service.

Erin Garth

05:09 18 Jul 19

Such a great experience at such a stressful time. Can’t thank them enough for the fast service and for being so easy to contact via phone or email.

George Biron

00:50 12 Jun 19

Kulanga Pathinayake

07:24 11 Apr 19

Excellent service. Very professional. We had a failed NAS that Netgear could not support or repair. Technetics Data Recovery were able to quickly recover the contents of the NAS.Definitely would recommended Technetics Data Recovery and we certainly would use them again.

Chris & Kasia

10:28 31 Mar 19

I took a corrupted wedding video that no one could recover the audio for. Callum was very kind and honest and said they would try their very best for me. After a few short days the team had managed to recover the entire audio and put it together with the video. Callum called me to touch base along the way and even after I collected the final product, he called to ask if I was satisfied. I am Beyond excited and happy. Thank you technetics data recovery & Callum. Customer service is A++++

victoria baba

03:15 21 Mar 19

Absolutely outstanding. We had 1 years worth of music on external hard drive that crashed. Just could not believe it. Took it to Technetics, and they recovered all our data. Cannot thank them enough. Highly recommended. Believe me, they got us through our worst nightmare. Thank you kindly Callum. Now we are backing up every session.Great work. AAAAAAAAAAAAAAA+++++++++++++++

Taiyo Takizawa

12:08 13 Mar 19

Great service and support, great staff. Highly recommended! Very professional.

Andrew

02:46 08 Aug 18

Callum and his team did an excellent job at recovering our clients` data while remaining professional throughout the entire process.

shehan shanthiratne

05:58 01 Nov 17

dexin kong

03:51 24 Jun 17

Very good service and reliable people. They responded very fast and solved the problem quickly in my case. strongly recommend.

Robyn Lawrence

23:02 21 Nov 16

Technetics was able to restore our external hard drive that had been damaged from a knock. There were images and videos from field surveys dating back to 2009 that we didn't have backed up elsewhere and would be lost without. I dare say the team will be backing up this recovered data elsewhere now. We got the drive back just in a nick of time to put a high resolution image onto the front cover of a report that was due :)

Belle Mills

03:43 25 Jun 16

Recently my portable hard drive crashed with everything on it. To say I was devastated is an understatement! I took my hard drive to another company, who were unable to retrieve any data due to the severity of the crash. As anyone who has experienced this knows, it is a dreadful feeling. They did however, recommend Technetics to me. I spoke to a lady on the phone who was extremely helpful and talked me through the initial process. I was then contacted by Jake and the team within 2 days and they were able to give me a quote and time frame, with confidence on retrieving all my data. In just over a week, I have my hard drive back, with what appears to be ALL my data! I am extremely grateful to everyone involved (particularly Jake and Simone) for keeping me up to date with the process, for answering all my questions, and most importantly, retrieving all my data! That's 10 years of teaching work, photos, uni work, music...you name it, all back securely with me! Even though I am chalking this up to an expensive lesson in backing up (which I will be doing regularly from now on), the money spent was well worth the outcome, and the customer service was fantastic. I cannot thank these lovely people enough!! I hope never to need them again (now that I will become a backing up expert, fingers crossed), but should the situation arise, I would not hesitate to go directly to Technetics.

Lara Davenport

01:46 20 May 16

Full data recovery! Efficient and great customer care.

Sandra Hodgson

22:15 18 Apr 16

Have needed them twice. Both times the majority of files were recovered from different types of storage . Constant communication, prompt and efficient.

William Todd

04:16 28 Jan 16

Very professional operation, managed to recover all of our sensitive data and provide a thorough and detailed report.

Sue Middlehurst

07:37 15 Jan 16

Thank you Technetics. The process was efficient with good communication from Simone. The data recovery, in my case, was successful and my new best friend will be "Back-up".

Anne Warden

00:27 30 Nov 15

Technetics were recommended to us by a colleague and we have been thoroughly impressed with the service from start to finish. Fantastic communication and delivered what they said they would.

Sunil Hewrradalage

04:07 04 Oct 15

Maintains good customer service, very supportive and outstanding ability to recover data.

Tania Wong

07:49 30 Sep 15

Rapid and reliable service!

Tim Bennett

00:32 14 Sep 15

I'm very happy with service provided. Rapid data recovery, reasonable price and great customer service.

Tom Goodwin

03:33 11 Sep 15

Very good service and successfully recovered the majority of files

Vivian Lim

23:28 03 Sep 15

Great customer service and 100% successful recovery, would recommend!

Mark Vanzo

07:09 31 Aug 15

Many promise. Few deliver. If you need your data recovered fast I strongly recommend you give Technetcis Data recovery a go.

David chu

00:31 25 Aug 15

we are so grateful that Technetics team helped us indeed and the service is great that we will recommend to others for future business without hesitate.thanks so much and all the best wishesdavid chu from gew group pty ltd

Manny Vassal

08:15 17 May 15

Good service, Good follow up, the recovery of our 'dead' drive with all our music didn't end up being as expensive as what I originally thought, and took only a few days. The team was nice to work with, good with email and phone. New drive was plugged in, I just redirected to the iTunes library and worked first time. Thanks guys. will recommend your services when I can.

Aaron Liew

06:47 12 May 15

Got my photos of a camp lost during a USB transfer between my hard drive and an external drive due to a wobbly connection. Found this company online and went to their office to get a quote. After a few questions about my predicament, the staff were able to identify the problem and offered to do a preliminary check for free before proceeding. The next day, I was called up and notified that all the lost files were found and were pending recovery. Made the transaction through the phone and within 3 business days, I got my drive back, with a USB containing all my photos and RAW files.In my experience, Technectics is a professional and pragmatic company, they are honest with you and guide you through their recovery process. They are very prompt with their work as well, given the amount of time it took between dropping the drive off and getting it back. The only gripe I have is that the office is located slightly awkwardly and is a bit of a hassle to get to on foot (I'm a uni student without a car). The service to deliver your hardware back to you via courier mail was very helpful to remedy that. Price-wise, it is a bit dear, though I have not compared the prices and I am a uni student after all. But if you are not that tech-savvy, and have lost data of considerable worth and would like to have the assurance of a team with the aforementioned qualities to assist in recovering your data, I would so recommend their services to you.

Rosetta Mills

02:16 08 May 15

Always an annoying time to have a hard drive die on you, but Technetics were referred to me by a friend and they were very responsive to my problem and had it fixed in no time!Thanks!

Tom Spragg

04:45 05 Dec 14

Thanks to the team at Technetics. I'm currently living in China and they were able to help me recover all my data when my hard drive crashed and post it back to me here. The whole service was prompt, professional and extremely appreciated.

Old Fart Digi-Art

04:39 04 Dec 14

The threat of losing intellectual property is stressful, to say the least. After having contacted Technetics about the prospects of recovery, they gave me a little more confidence in the likelihood of success. Once I actually started the process of arranging shipping & recovery, they were extremely patient & transparent from the outset. Keeping me well informed through every step & reassuring me of their efforts. Originally I was anxious about the cost of proceeding but, ultimately it was refreshing to learn that I ended up saving more than anticipated.Essentially, a great company to deal with. Very professional & expedient in their tasks. The replacement drives used are also excellent quality.I heartily recommend Technetics to anyone needing Data Recovery.

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Got Questions?
Call us on:
1300 880 636

200 Gladstone Street
South Melbourne
VIC – 3205 Australia

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